Is it safe to use my credit card on your website?
Yes. We guarantee that any purchase you make on shopbzr.com will be 100% safe. Purchases are made through an HTTPS website which is a secure way to send information. All billing information entered into our site is encrypted from your browser to our website.
How can I check the status of my order?
Please send us an email at firstname.lastname@example.org and we would be happy to provide you with an update on your order.
How long does it take to receive my order?
Any order that is placed before 1:30 PM EST, will be shipped that same day. Orders placed after 1:30 PM EST will be shipped the following day, and weekend orders are shipped every Monday. Our free shipping option is UPS Sure Post, which can take up to 7-10 days. Feel free to email email@example.com for more specific questions concerning delivery times.
What are the shipping costs?
Good news! All shipping is free.
Will you charge sales tax on my order?
We only charge sales tax as required by law, which may vary depending on the state.
What is your return/exchange policy?
We accept all returns for any reason whatsoever, within 45 days of purchase. Please send an email to firstname.lastname@example.org and we will help get you set up with a return label.
Why doesn’t the tracking number work?
It may take 24 hours before tracking information appears on the UPS website.
Do you ship to addresses outside the U.S.?
We currently only ship to addresses within the U.S.
Do you sell gift certificates?
Yes we do! Please email email@example.com for more info.
Do you ship to P.O. boxes or military APO/FPO addresses?
Yes, we do.